Prices

The Leak Detection Package: One Price, One Property

The package gives one fixed price, known before the visit, to locate a leak in one property using whichever methods the leak needs.

Published 4 min read
In short

The London leak detection package is one fixed price, £580, to locate a leak inside one property using whichever methods the leak needs. If the source proves to be outside the property, or no leak exists, hourly rates apply instead. No VAT is charged. The package is the only fixed price on this site: every other rate is a fixed hourly rate.

The package at a glance

£580 buys one detection visit to one property. No VAT is charged.

ItemPackage
Price£580 if the leak is inside the property. If the source is outside it, or no leak exists, hourly rates apply
PropertyOne property
MethodsWhichever the leak needs: pressure testing, acoustic, tracer gas, thermal imaging, moisture mapping, endoscope, dye testing
What you receiveThe leak located and marked, and a written report of what was found and where
Repairs, access and making goodNot included in the price. A small repair on the same visit is agreed first; a larger repair is quoted separately and the leak is stopped meanwhile
Fee waiverApplies to a live leak inside your own property that cannot be located, as set out on the no find no fee page

What the price covers

The visit and every method needed to locate the leak, in the order described on how a visit works. If the leak needs tracer gas as well as a pressure test and a thermal scan, the package price does not change while the leak is inside the property, because tracer gas is included by default.

You also receive a written report of what was found and where, with the leak marked on the surface so that whoever opens it makes a small opening in the right place. The report can support an insurance claim; cover depends on the policy and the insurer decides, and the leak detection report for insurers page explains what it contains.

When the package does not apply

The package is for a leak inside the property being surveyed. It does not cover the following, and the table shows what happens instead.

SituationWhat applies
The source is a neighbour, a communal pipe or the water company mainThe leak has been located and is charged. The hourly rate for the method used applies
The survey establishes that no leak existsThe package price does not apply. The time spent is charged at the hourly rate for the methods used, because ruling a leak out is the answer
The leak needs repairing, opening up or making goodOutside the package price. A small repair on the same visit is agreed first, and a larger repair is quoted before any work starts
More than one property, or a second visit after the firstOutside the package. The hourly rate for the methods used applies

Which leaks suit the package?

The package suits a leak you cannot see: a damp patch with no obvious source, a pressure loss, a stain that returns. It fits best when the leak is inside the property and the length of the search is a guess. A short check on one known fitting is simpler on an hourly rate, which is a fixed hourly rate that cannot rise on the day.

Why a hidden-leak search has no standard length is explained in how long a survey takes, and the heating-season case for the package is in why a package price suits a boiler that loses pressure.

The rate table lists every hourly rate. The hours at which each one passes the package are on the hourly rate against package page, and how to read a quote covers the questions to put to any firm. Six sums are worked through in hourly versus package worked examples, and market ranges across the trade are in how much leak detection costs in the UK.

What does the package cost, and can the bill rise?

For a leak inside one property the price is £580 however long the search takes. If the source proves to be outside the property, or no leak exists, hourly rates apply instead. No VAT is charged.

A hidden leak has no standard search length, which is why the two are compared in hourly rate against package and can be tried on your own numbers in the package against hourly quote checker. Neither is the right choice for every leak, and a short check on one known fitting is usually cheaper by the hour.

How no find, no fee works with the package

No find, no fee waives the detection fee when we attend a live leak inside your own property and cannot locate it. A leak that belongs to a neighbour, a communal pipe or the water company's main is a located leak and is charged, and so is a survey that establishes no leak exists, because ruling a leak out is the answer you paid for. The full terms are on the no find no fee page.

Questions customers ask

What does the London leak detection package include?

One detection visit to one property, whichever methods the leak needs to locate it, the leak marked on the surface and a written report of what was found and where. It costs £580. No VAT is charged. A small repair on the same visit is agreed first; larger repairs, opening up and making good are quoted separately.

Is the package really a fixed price?

Yes, for a leak inside the property being surveyed: £580, however many hours the search takes. If the source proves to be outside the property, or no leak exists, hourly rates apply instead, so the total is fixed only while the leak is within the package. No VAT is charged.

Are the hourly rates fixed prices too?

No. They are a fixed hourly rate that cannot rise on the day, because the hours depend on the leak. The package is the only fixed price.

Does the package include tracer gas?

Yes, when the leak needs it. The package covers every method the leak needs, and the separate cylinder charge described on the tracer gas page applies to hourly tracer work only. See tracer gas leak detection.

Do I pay if the leak cannot be found?

The detection fee is waived only for a live leak inside your own property that cannot be located. It is charged if the leak belongs to a neighbour, a communal pipe or the water company main, or if the survey shows no leak exists. The no find no fee page sets out both limits.

Does the package include fixing the leak?

No. The package price covers locating the leak, with tracer gas included by default. A small repair, such as tightening a fitting or replacing a small part on the pipe, can be done on the same visit once the leak is found, agreed first. A larger repair is quoted before any work starts, and the leak is stopped in the meantime. See leak repair after detection.

Related guides

£580 packageNo VAT is charged
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